FAQ | JAP Motorsport

What shipping carriers do you use for deliveries?

We use major carriers like UPS, FedEx, DHL, and USPS to ensure your orders arrive quickly and safely.

Do you offer international shipping?

Yes, we do offer international shipping. Please contact us before placing your order to discuss the details.

What payment methods do you accept?

We accept various payment methods including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, ApplePay, GooglePay, and AfterPay.

Do you notify customers when their order is shipped?

Yes, you will receive an email with a tracking number once your order is shipped, so you can track its progress.

How do I check my order status?

You can check your order status by contacting our expert team. We're here to help!

Is my personal information secure?

We understand that the safety of your personal information is important to you, which is why we have taken steps to provide a safe and secure shopping experience. We can guarantee the safety and protection of your sensitive payment information by processing online payments through Braintree, a PayPal service that is Level 1 PCI DSS compliant (the highest level of certification in the industry).

What is your return policy?

Please click here to see our full return policy.

What is your shipping policy?

Please click here to see our full shipping policy.

What is the transit time in a shipment?

• 1-3 Business Days for Order Process • 1-7 Days Transit Time for US Continental Shipments • 5-30 Days Transit Time for International Shipments Occasionally an item is oversold. If this is the case, we will fill the orders on a first come, first serve basis.

What is you warranty policy?

Please click here to see our full warranty policy.