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  • What shipment carriers do you use?
    We use the major shipping carriers like UPS, FedEx, DHL and USPS.
  • Do you ship internationally?
    Yes, we do. Please contact us first.
  • What payment method do you accept?
    JAPMotorsport offers a wide range of payment options to make your shopping experience more convenient. Accepted payment methods include: All Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover PayPal ApplePay GooglePay AfterPay
  • Will I be notified when the order is shipped?
    Yes! Once your package is shipped out, a tracking number will be sent via email.
  • How do I contact you about my order status?
    We are here to help and answer any questions you may have. Our expert team are well trained and happy to help.
  • Is my personal information secure?
    We understand that the safety of your personal information is important to you, which is why we have taken steps to provide a safe and secure shopping experience. We can guarantee the safety and protection of your sensitive payment information by processing online payments through Braintree, a PayPal service that is Level 1 PCI DSS compliant (the highest level of certification in the industry).
  • What is your return policy?
    Please click here to see our full return policy.
  • What is your shipping policy?
    Please click here to see our full shipping policy.
  • What is the transit time in a shipment?
    • 1-3 Business Days for Order Process • 1-7 Days Transit Time for US Continental Shipments • 5-30 Days Transit Time for International Shipments Occasionally an item is oversold. If this is the case, we will fill the orders on a first come, first serve basis.
  • What is you warranty policy?
    Please click here to see our full warranty policy.
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